As Beşe Helvacılık Şekerleme San. ve Tic. A.Ş. (“Beşe Helvacılık”), we attach great importance to the protection of your personal data. We adopt the principles stipulated by the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and fulfill our obligations regarding the processing, deletion, destruction, anonymization, transfer of personal data, informing data subjects, and ensuring data security.
This Privacy Policy and the Terms of Use set forth below apply to Beşe Helvacılık Şekerleme San. ve Tic. A.Ş. and the website www.besegida.com, covering matters related to the confidentiality of member and customer information, protection, processing, use, modification of personal data (information), communications, and other related issues.
SCOPE AND PURPOSE OF THE PRIVACY POLICY
This Privacy Policy explains the following matters regarding Beşe Helvacılık Şekerleme San. ve Tic. A.Ş.:
a. Methods and legal grounds for collecting personal data
b. Protection of information
c. Purposes of data processing and personal data processing activities
d. Identification information (cookie practices)
e. Communications
f. Legal rights of visitors/members/customers regarding personal data and processed personal data
g. Responsibilities of visitors/members/customers
h. Shopping and other consumer transactions
ı. Rights over website content
i. Right to make changes
a. METHOD AND LEGAL BASIS FOR COLLECTING PERSONAL DATA
Beşe Helvacılık collects personal data verbally, electronically, or in written form via its website, cookies, and customer services, in accordance with the personal data processing conditions specified in the Personal Data Protection Law and for the legal reasons stated in this Privacy Policy.
b. PROTECTION OF INFORMATION
Necessary measures are taken by Beşe Helvacılık or the relevant organization to ensure the security of information and transactions provided by or obtained from visitors/members, depending on the nature of the information and transaction, through appropriate technical and administrative methods within technological possibilities and cost considerations.
In purchases made via www.besegida.com, if payment is made by credit card, credit card transactions and approvals are carried out online directly between the customer/member/visitor and the relevant bank or card organization, independently of Beşe Helvacılık. Credit card information such as card passwords is not seen or recorded by our company.
If you become a member of the site, information entered for purchasing products (if any) and updating information, as well as confidential credit and debit card details, cannot be viewed by other internet users.
www.besegida.com protects your personal data with 128-bit encryption in SSL standards.
c. PURPOSE OF DATA PROCESSING AND PERSONAL DATA PROCESSING ACTIVITIES
As Beşe Helvacılık, we may collect your personal data in order to provide you, our valued customers, with better services. The personal information we collect allows us to inform you about our latest products, discounts, and future events. Additionally, the data we obtain enables us to exchange information with our customers and receive accurate feedback regarding our services.
Beşe Helvacılık may process personal data and retain them for the legally required period for the following purposes, to the extent permitted by legislation:
1. Fulfillment of legal and administrative obligations and exercising rights arising from current legislation
2. Providing information to public authorities upon request and as required by law in matters related to public security
3. Negotiation, establishment, and performance of concluded or contemplated contracts (e.g., establishment and performance of distance sales contracts between our company and customers/members under Law No. 6502)
4. Verification of identity information and recording address and other necessary contact details of customers shopping via www.besegida.com
5. Providing a better shopping experience, identifying suitable products, informing customers about relevant products, campaigns, promotions, and advantages, and offering effective customer service
6. Informing customers about the terms, updates, and current status of contracts concluded under the Distance Sales Agreement and Law No. 6502
7. Organizing all records and documents required as a basis for processing in electronic environments
8. Increasing customer satisfaction and using customer analysis tools
9. Evaluating customer complaints and suggestions related to products and services
10. Ensuring the security of the website, electronic systems, and physical premises used by our company
11. Informing about changes in legislation or company policies
12. Investigating, detecting, preventing, and reporting breaches of contracts or laws
13. Resolving existing or potential legal disputes
14. Responding to requests and inquiries
15. Developing and improving human resources, public relations, and marketing policies
16. Processing data when necessary for the establishment, exercise, or protection of a right
17. Protecting the legitimate interests of our company, provided that fundamental rights and freedoms of data subjects are not harmed
All information collected from you is used in line with the purposes for which it was provided and the purposes outlined in this Privacy Policy.
d. IDENTIFICATION INFORMATION (COOKIE PRACTICE)
We use cookies while collecting data processed for the purposes described in this Privacy Policy. Cookies are small data files placed on computers and mobile devices to ensure proper operation of websites, improve user experience, personalize services, allow site visits without logging in, and deliver general or personalized advertisements and notifications.
Cookies are stored on devices for a period appropriate to their purpose, without exceeding legally permitted maximum durations.
If you activate cookie blocking in your internet browser, you may not be able to benefit from certain features of www.besegida.com.
By visiting or becoming a member of www.besegida.com, you are deemed to have accepted the use of cookies as described herein.
e. COMMUNICATIONS
Our company may contact visitors/members via SMS, phone, email, fax, and other electronic communication tools for promotions, advertisements, notifications, and customer services, in accordance with applicable legislation.
f. LEGAL RIGHTS REGARDING PERSONAL DATA
Pursuant to Article 11 of Law No. 6698, data subjects have the following rights:
1. To learn whether personal data are processed
2. To request information if personal data have been processed
3. To learn the purpose of processing and whether data are used accordingly
4. To know third parties to whom data are transferred domestically or abroad
5. To request correction of incomplete or inaccurate data
6. To request deletion or destruction of personal data
7. To request notification of corrections or deletions to third parties
8. To object to adverse results arising from automated processing
9. To claim compensation for damages arising from unlawful processing
g. RESPONSIBILITY
Visitors/members are responsible for decisions made based on information obtained from the website and related outcomes.
h. SHOPPING AND OTHER CONSUMER TRANSACTIONS
The Preliminary Information Form, Distance Sales Agreement, and Terms of Use displayed during each transaction shall apply to purchases made via www.besegida.com.
i. RIGHTS OVER WEBSITE CONTENT
All intellectual and industrial property rights related to the content of this website belong to Beşe Helvacılık Şekerleme San. ve Tic. A.Ş.
j. RIGHT TO MAKE CHANGES
Beşe Helvacılık reserves the right to make changes to this Privacy Policy, Terms of Use, products, campaigns, and services at any time. Changes become effective upon publication.
